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We Help Clinics See Clearly, Understand Deeply and Make Intelligent Decisions

 TriStar Business Intelligence helps clinics understand what is happening, why its happening and what to do next.

  • Achieve operational clarity

  • Understand root causes

  • Make intelligent, data driven decisions

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What You Need to Make Better Decisions
  • You need Clarity - how do I fit into the market?
  • You need Insight - why did my plan not work?
  • You need Action - what can I do today to achieve my goals?
  • You need Results - how do I thrive in an uncertain environment!
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The TriStar Adaptive Strategy

Clinics today are drowning in data, reports, dashboards, metrics, and alerts that seldom translate into results. 

its overwhelming. Its confusing. It often feels like nothing you do makes a difference.

You're not alone, we are here to help. The TriStar Adaptive Strategy is built to operate in rapidly evolving and changing markets. We bring the intelligence back to business.

Our method is designed to cut through the noise and deliver you the results you deserve.

                                                    Clarity  - Insight - Action - Results  

Clarity: See yourself, see your market, see your risks, see your destination

Insight: Understand the factors driving your outcomes

Action: Take simple, practical steps that create sustainable improvement

Results: See measurable improvement

 

Proven Results

200% Growth

Appointment times were too long for the reimbursement paid. By adjusting appointments and programs we stopped the loss and returned the revenue.

 

Change in Registration gains 5 million

A review of the system used to manage worker's compensation uncovered issues with correct registration and identification of workers compensations. With two simple changes we gained $5 million in compensation in one year.

 

Change in Process gains 200K in New Patients

By reviewing how patients were referred from a hospital to a sleep clinic we were able to identify issues with patient identification and marketing. By making a few targeted tweaks we were able to grow the practice and gain over $200k in one year.

 

What Others Have Said

"During his tenure as the commander of Tennessee’s National Guard response to COVID-19, Cale Queen collated, analyzed, and presented data from multiple Federal and State sources to create understanding of how COVID-19 spread through Tennessee. He used advanced statistical modeling techniques to correctly predict how many Tennesseans showed up to each testing site. He used the data to optimize staffing ensuring maximum throughput at each site. Cale’s aggressive research and analysis undoubtedly saved lives and allowed targeted efforts to mitigate the spread. He was tireless and committed and his troops fed off his positive influence. I strongly recommend Cale as an experienced and capable business intelligence consultant.  

— Jeffrey Holmes, Former Commanding General TN National Guard

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Start With Clarity; Better Data, Better Decisions, Better Outcomes

1

Start with Clarity

           Gain insight and create clarity.

Let TriStar Business Intelligence help you build clarity. Start with a free 30 minute consult and one dashboard build to allow you to help develop clarity. 

Give us one week to show you clarity
                         

                                    Free

2

30 Day Momentum Sprint

             Turning Clarity into Action

Once we identify key areas requiring action we will focus on developing sustainable actions to address the root causes. 

Over 30 days we will improve two areas of concern


                          $1,000-$5,000

3

Clinic Compass Retainer

Build a Culture of Continuous Improvement

We provide ongoing support to you and your team as you continue to grow your practice.






                      $100-$500 Monthly

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Publications

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The Small Clinic Insurance Playbook is designed to help you get to the root cause of why you're experiencing denials and clear steps to improve your collection rates. 

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The Small Clinic Revenue Cycle is designed to help you master getting paid. Review strategies to stop denials before they happen.

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The By Exception Briefing Playbook is a practical tool designed to help improve your operational briefings. 

We know Healthcare.

We know Data.

Meet the Team
Cale T. Queen, Ph.D., MBA, MS

Cale Queen is a healthcare leader and management consultant with deep expertise in business intelligence, change management,  and operational strategy.  With over twenty years operational experience in clinics, hospitals and outpatient centers. He specializes in leveraging data-driven insights to improve performance, streamline operations, and guide organizations through complex transformation. Experienced in executive leadership, healthcare operations, and consulting, Cale is known for turning analytics into action—helping teams make smarter decisions, enhance patient outcomes, and achieve sustainable growth.

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