How We Deliver Sustainable Change
At TriStar Business Intelligence, we believe that meaningful results come from more than dashboards or reports—they come from sustainable change. That’s why our approach combines proven improvement methods into a single performance cycle designed for healthcare organizations.
Gaining Clarity: Your current dashboards likely deliver metrics. Quick Books tells you costs and revenues, are you profitable? It doesn't explain why. Your billing team give you reports - number of claims filed, contractuals subtracted, denials issued. But they don't address root causes. Your EHR gives you exportable fields that are a jumble of static data points. Maybe a few pie charts or line charts. Your drowning in data but none of it is linked or telling your story. None of it tells you why. Why am I working harder today and earning less. Why is my schedule full and I'm running over every day, but I am losing patients.
Clarity comes when we purposefully link the data together and let it tell us the story of your practice.
Developing Insight: Insight is more than clarity. Insight occurs when we discover why. We can see that appointment over runs are tied to patient satisfaction scores. We can see that the pressure of staying on schedule is leading to documentation inefficiencies that are driving denials. Insight identifies the source of the issue and not the symptoms. We identify the leading measures vs the lagging measures. For more see our blog on leading and lagging measures.
Taking Action: Once we've identified the correct leading metrics and how to influence them we can confidently act. TriStar Business Intelligence has playbooks for the major causes for performance challenges. Together we address the right issues and empower your team to take the right actions to drive meaningful change. Start to transform your culture.
Results: Ultimately all that matters are your results. Business intelligence isn't a new concept. It was first coined in the 1860s describing a banker who always seemed to make the right decisions and as a result was a power house in the banking industry. Modern technology helps us better leverage data to gain the intelligence to act decisively and get results. We bring proven change management tools to help make the changes stick and get the results you need.